Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
Personal Information
- Name and contact information
- Account credentials
- Payment information
- Communication preferences
Usage Information
- How you interact with our AI agents
- Features and services you use
- Performance and error data
- Device and browser information
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and security alerts
- Respond to your comments and questions
- Develop new features and services
- Comply with legal obligations
3. AI Agent Data Processing
Our AI agents process data to provide intelligent automation and insights. We ensure that:
- Data is processed only for the intended service functionality
- AI models are trained on anonymized and aggregated data
- Personal data is not used to train general AI models without consent
- Data retention policies are strictly followed
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:
- With your consent
- To comply with legal obligations
- To protect our rights and safety
- With service providers who assist our operations
- In connection with a business transfer
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection
- Incident response procedures
6. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, we securely delete or anonymize it.
7. Your Rights and Choices
You have the right to:
- Access and update your personal information
- Request deletion of your data
- Opt-out of certain communications
- Data portability
- Withdraw consent where applicable
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: [email protected]